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Store Policies

Prices: Subject to change without notice. Plan B Manufacturing, Inc. is not responsible for typographical errors. All prices listed in United States Currency. Order Acceptance All orders are subject to approval by Plan B Manufacturing, Inc.. Placement of order constitutes that customer is familiar with terms of sale. Customer understands that standard products offered by Plan B Manufacturing are "made to order" and normally take 5 work days to build and ship but may take up to 2 weeks. Custom designs, large orders or powder coat color may take longer.

Terms: MasterCard, Visa, American Express, Discover.

Warranty: Plan B Manufacturing, Inc. warrants their products to be free of defects in materials and workmanship to the original purchaser for a period of 30 days from the date of purchase. In the event of such a defect, Plan B Manufacturing, Inc. will replace or repair the product at our option. This warranty only applies to products used for their original intent. This warranty does not cover and is void on any product that in our opinion has been improperly used, abused, or altered in any manner. Plan B Manufacturing, Inc. assumes no liability with respect to use of its products. This warranty does not cover consequential damages, incidental damages or expenses, or injury to person(s) and/or property(s). This warranty does not cover failure due to high winds unless that particular product is described in its detailed description as "for high wind application".

Taxes: Florida customers must add sales tax to their orders based on the "ship to" county. If tax exempt, please mail, fax or e-mail a copy of your exemption certificate to Plan B Manufacturing along with your order.

Freight: FOB origination of shipment. Prepaid and Added to invoice. Shipping charges are reflected in the shopping cart.

Returns: All returns must be made within 30 days of receipt. All made to order returned standard product merchandise must be in re-sellable condition and is subject to a 50% restocking fee (except for in-warranty defective materials and product shipped in error at the origination). Custom designs may not be returnable. Stock merchandise will be refunded in full minus the shipping cost. Merchandise must have a return authorization. An authorization may be obtained by calling, faxing, or e-mailing our offices. Please provide the sales order number from the packing list along with the quantities and part numbers of any materials to be returned. We will reply with a return authorization number and instructions. Merchandise must be sent back freight prepaid.

Partial Shipments: Every effort will be made to ship your product complete and fast. In the event an item is backordered, it will be noted on the packing list. Payments for partial shipments are due in the same manner as if the order were shipped complete. If you do not wish for an order to ship unless it is complete, please make Plan B Manufacturing, Inc. aware at the time of order.

Damages: Damages within shipment must be filed with carriers within 10 days. Please call us to coordinate whether you or us will file the freight claim. Take electronic photos of the damage as it will be handy to show the claim adjuster. Retain original carton and mark any visible packaging damages on freight tickets. Defective merchandise must have a return authorization. An authorization may be obtained by calling, faxing or e-mailing our offices. Please provide sales order number from the packing list along with the quantities and part numbers of any defective materials. We will reply with a number and instructions. Merchandise must be sent back freight prepaid. Shortages In the event of a shortage you must notify Plan B Manufacturing, Inc. within 7 days of invoice date.